Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-downtown-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we handle information collected through our website, applications, services, and products. By using our platform, you consent to the practices described here.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Important Note: This policy does not extend to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them.

Processing Activities

This policy outlines our practices when:

  1. You use our applications, engage with our services as an authorized user, or access our website.
  2. You visit any of our websites linked to this Privacy Policy.
  3. You receive communications from us, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information, which can be categorized as:

  • Account Information: Details associated with your registration, such as name, user ID, and password.
  • Payment Information: Credit/debit card details, billing addresses, and payment history.
  • Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction data.
  • Purchase Information: Items bought, purchase frequency, and order history.
  • Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and IP addresses.
  • Location Data: GPS coordinates and location-based services data.
  • Feedback: Comments, reviews, and responses provided by users.
  • Social Media Information: Details from social media platforms when you connect your accounts to our services.
  • Product Information: Preferences, customization choices, and product interactions.

We obtain this data through direct user input, automated systems (like cookies and tracking technologies), and third parties who provide us with aggregated or de-identified information.

Cookies

We use cookies for various purposes, enhancing your experience and providing valuable insights:

  • Strictly Necessary: These ensure core functionality of our site, like keeping you logged in.
  • Preference: Cookies remember your preferences, language settings, and customization choices.
  • Analytics: We use them to analyze traffic, understand user behavior, and improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Protecting your data is paramount to us. We implement robust organizational and technical safeguards:

  • Employing encryption for secure data transmission.
  • Utilizing trusted third-party processors who adhere to strict security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from this age group.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access and rectification of your data.
  • Erasure or deletion of data.
  • Restriction or suppression of processing.
  • Data portability.
  • Objection to how your data is used.
  • Non-discrimination in services based on exercise of privacy rights.

To invoke these rights, please reach out to our dedicated privacy team through the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or data-related concerns, please contact us: